The Hotel Chester
The Hotel Chester is a hotel in Chester, GB, under 0.3 mi from StoryHouse and walkable on event days. Guests score it 9.6/10 across 1,514 reviews with our accommodation partner.
About The Hotel Chester
Luxurious Accommodation The Hotel Chester, a 5-star property in the heart of Chester City Centre, offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs, comfortable bedding, and free WiFi. Each room features a private bathroom and a fridge for added convenience. Convenient Location Situated just a stone's throw away from Chester Racecourse and the bustling city center, guests can easily explore nearby attractions like Chester Zoo, Albert Dock, and M&S Bank Arena Liverpool. The hotel's proximity to key landmarks makes it an ideal choice for travelers interested in sightseeing and entertainment. Relaxation and Hospitality Guests can unwind in style at The Hotel Chester with access to a luxurious hot tub, perfect for rejuvenating after a day of exploring the city. The 24-hour front desk and concierge service ensure that every need is met promptly and efficiently. Experience luxury and comfort at The Hotel Chester - book your stay now for an unforgettable getaway.
Staying here for StoryHouse events
The Hotel Chester is under 0.3 mi from StoryHouse, close enough to walk on the night rather than deal with traffic or a rideshare queue after the final whistle.
Upcoming events at StoryHouse
If you are booking this hotel, this is probably why. Every date links to live tickets and an interactive seat map.
See the full StoryHouse schedule →
Check-in, parking and the practical details
| Address | 19 Newgate Street, Chester CH1 1DE |
|---|---|
| Check-in | From 03:00 PM |
| Check-out | By 11:00 AM |
| Parking | None listed at this property. |
| Star rating | 5-star, as classified by our accommodation partner |
| Phone | +44 800 246 1100 |
Worth knowing before you arrive
Please note that guests must let know to the host if a dog will be part of the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
Facilities at The Hotel Chester
The Hotel Chester lists 37 facilities with our accommodation partner:
- WiFi available
- Free WiFi
- 24-hour front desk
- Heating
- Family rooms
- Pets allowed
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Wine/champagne
- Pet bowls
- Pet basket
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- CCTV outside property
- CCTV in common areas
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Walking tours
- Bike tours
What guests say about The Hotel Chester
Summarised from guest reviews by our accommodation partner. We show the complaints alongside the praise, because a page that only lists what people liked is not worth reading.
What guests liked
- Excellent location
- Comfortable bed
- Friendly staff
- Clean and modern
What guests complained about
- Few minor maintenance issues
- No breakfast offered
Check availability
Rates come live from our accommodation partner for the dates you choose, and the price is confirmed before anything is charged. Cancellation terms differ by room and are shown on each one before you book.
Related
Frequently asked questions
What time is check-in at The Hotel Chester?
Check-in starts at 03:00 PM and check-out is by 11:00 AM. Confirm directly with the property if you are arriving late after an evening event.
How far is The Hotel Chester from StoryHouse?
The Hotel Chester is under 0.3 mi from StoryHouse. That is walkable on event days for most people.
Is The Hotel Chester a good place to stay for an event at StoryHouse?
It is under 0.3 mi away, which is what makes it worth considering. Guests score it 9.6 out of 10 with our accommodation partner. We list both the guest likes and the complaints below, so read them and decide for yourself.
Does The Hotel Chester have parking?
No parking is listed at this property. If you are driving, ask the hotel where guests can park before you book, and allow extra time on event days.
Does StubOrder set the price at The Hotel Chester?
No. Rates come live from our accommodation partner and change constantly. The price shown is what you would pay for the dates you search, and it is confirmed before you book.
