About StubOrder
StubOrder is an independent ticket resale marketplace based in Buffalo, New York, and it has been selling tickets since 2006. It covers sports, concerts, theater, comedy and special events, from Buffalo and Western New York to venues across all 50 states and worldwide, and it helps you get to the event too, with hotels and hostels chosen by their distance from the venue.
Right now that is 205,082 upcoming events at 9,863 venues in 2,925 cities, counted from our live inventory rather than typed in.
A resale marketplace, not a box office
Every ticket on StubOrder is resale inventory listed by a professional seller, so prices are set by the market and can be above or below face value. StubOrder handles the search, the seat map, checkout and your order confirmation. We are not the event organizer, and we are not affiliated with any team, venue, performer or box office.
Our inventory reaches you through a national ticket exchange. We copy its catalog of events, venues and performers into our own database about once an hour, and the seat map on each event page shows live prices straight from the exchange at the moment you open it. The price on a page is an estimated starting price; the seat map carries the live price with the booking fee included, and any tax is added at checkout. How buying on StubOrder works covers delivery, fees and what happens when an event is moved or canceled, and the marketplace terms that apply at checkout are on our ticket policies page.
Every order is guaranteed
Every order placed through StubOrder is backed by our 100% Buyer Guarantee: your tickets are valid for entry, you get the seats you ordered or better, they arrive in time for the event, and you get a refund if the event is permanently canceled. If an order falls short of those promises, you get your money back.
Getting to the event
StubOrder Travel covers the part of the trip that starts once the tickets are bought. It lists hotels near 8,833 venues and in 2,874 cities, and hostels in the 116 cities that have enough of them to compare, plus flights to event cities.
Every list is sorted by straight-line distance from the venue, and prices appear only once you pick dates, because a nightly rate for the wrong night is worse than none. Bookings are made on StubOrder through our travel partner Nuitée, which processes the payment, and travel is always a separate purchase from event tickets.
Our data work
Most of the numbers on StubOrder are calculated from our own marketplace inventory, not typed in, and we publish them. The Ticket Price Data Center tracks team markets across a full season of home and away games, refreshed hourly. Every figure there is the lowest price our catalog reports at a stated moment: an asking price, not a sale price. Each page carries its method, its fee basis and a CSV download, and anyone may cite it with attribution.
How those figures are built, and what they cannot tell you, is set out in our data methodology. Our editorial policy covers how articles are sourced and corrected: nothing on this site is placed or ranked in exchange for payment, and when a figure is wrong we fix how it is calculated, everywhere it appears. Journalists will find permission to cite, our data and a media contact on the press page.
Getting in touch
The quickest way to reach us is the contact form. For help with an order, include your order number and what happened, and our team will take it from there. If you have tickets you cannot use, you can sell them through our selling partner.
Frequently asked questions
How long has StubOrder been selling tickets?
Since 2006. StubOrder is based in Buffalo, New York, and sells tickets to sports, concerts, theater, comedy and special events, from Buffalo and Western New York to venues across all 50 states and worldwide.
Who sets the ticket prices on StubOrder?
The professional sellers who list the tickets. StubOrder is an independent resale marketplace, not a box office, so prices follow demand and can be above or below face value. StubOrder is not affiliated with any team, venue, performer or box office.
Does StubOrder book hotels as well as tickets?
Yes. StubOrder Travel lists hotels near event venues and in event cities, and hostels in the cities that have enough of them to compare. Bookings are made on StubOrder through our travel partner Nuitée, which processes the payment, and travel is always a separate purchase from event tickets.
Where does the ticket price data on StubOrder come from?
From our own marketplace inventory. Each figure is the lowest price our catalog reports for an event at a stated moment, published with its method and a CSV download. It is free to cite with attribution to StubOrder and the date the data was read.
How do I contact StubOrder?
Through the contact form. For an order, include your order number and what happened, and our team will help.
