Mercure Melbourne Caroline Springs
Mercure Melbourne Caroline Springs is a hotel in Caroline Springs, AU, about 0.3 mi from Melbourne Cricket Ground and walkable on event days. Guests score it 8.3/10 across 1,318 reviews with our accommodation partner.
About Mercure Melbourne Caroline Springs
Lakefront Views and Modern Comforts Located overlooking Lake Caroline, Mercure Melbourne Caroline Springs offers a picturesque setting for your stay. Enjoy the convenience of private balconies, flat-screen TVs, and free covered parking in every room. Leisure and Wellness Amenities Relax and unwind with access to the swimming pool, hot tub, and fitness centre during your stay. Whether you prefer a refreshing swim or a soothing soak, the hotel ensures a rejuvenating experience for all guests. Dining Options and Entertainment Indulge in delicious meals at the on-site cafe or bistro with a terrace boasting stunning lake views. For a more casual setting, the Sports Bar offers a variety of beverages and entertainment options like pool tables and flat-screen TVs. Experience comfort, relaxation, and entertainment at Mercure Melbourne Caroline Springs. Book your stay now for a memorable getaway.
Staying here for Melbourne Cricket Ground events
Mercure Melbourne Caroline Springs is about 0.3 mi from Melbourne Cricket Ground, close enough to walk on the night rather than deal with traffic or a rideshare queue after the final whistle.
Upcoming events at Melbourne Cricket Ground
If you are booking this hotel, this is probably why. Every date links to live tickets and an interactive seat map.
See the full Melbourne Cricket Ground schedule →
Check-in, parking and the practical details
| Address | 10-20 Lake Street, Caroline Springs 3023 |
|---|---|
| Check-in | From 02:00 PM |
| Check-out | By 10:00 AM |
| Parking | Free parking listed. Confirm for event days. |
| Star rating | 4-star, as classified by our accommodation partner |
| Nearest airport code | MEL |
| Group | Mercure |
| Phone | +61 3 8358 0555 |
Worth knowing before you arrive
Please note, there is a 1.0% credit card surcharge when using a credit card. Please note that Mercure Melbourne Caroline Springs requires an AUD 250 credit card pre-authorization upon check in to cover any incidental charges. Cash or debit cards are not acceptable forms of payment. You must show a valid credit card and photo ID upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Facilities at Mercure Melbourne Caroline Springs
Mercure Melbourne Caroline Springs lists 66 facilities with our accommodation partner:
- Fitness facilities
- WiFi available
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Children's playground
- Breakfast in the room
- Babysitting/child services
- Billiards
- Casino
- Non-smoking throughout
- Private parking
- Daily housekeeping
- Designated smoking area
- Accessible parking
- Shared lounge/TV area
- Parking garage
- Wheelchair accessible
- Kid meals
- ATM/cash machine on site
- Heated pool
- Indoor pool
- Toilet with grab rails
- Indoor play area
- Paid WiFi
- Outdoor furniture
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Key card access
- Live music/performance
- Broadcast Live sport events
What guests say about Mercure Melbourne Caroline Springs
Summarised from guest reviews by our accommodation partner. We show the complaints alongside the praise — a page that only lists what people liked is not worth reading.
What guests liked
- Great location / walking distance to attractions
- Spacious rooms and comfortable beds (many mentions)
- Attentive and friendly staff frequently praised
- Good covered/secure parking
- Strong food/dining experiences (bistro/lounge)
- Good value noted by multiple guests
- Balcony in some rooms
What guests complained about
- Cleanliness issues: filthy toilets, mould, bad smells, grimy TV
- Noise from indoor pool/spa and screaming children
- Isolated poor service incidents (rude concierge) and slow reception
- Soft mattress preference complaints and missing rollaway/microwave requests
- Occasional missing in-room items (tea towel, tissues) and rushed room prep
Check availability
Rates come live from our accommodation partner for the dates you choose, and the price is confirmed before anything is charged. Cancellation terms differ by room and are shown on each one before you book.
Related
Frequently asked questions
What time is check-in at Mercure Melbourne Caroline Springs?
Check-in starts at 02:00 PM and check-out is by 10:00 AM. Confirm directly with the property if you are arriving late after an evening event.
Is Mercure Melbourne Caroline Springs a good place to stay for an event at Melbourne Cricket Ground?
It is about 0.3 mi away, which is what makes it worth considering. Guests score it 8.3 out of 10 with our accommodation partner. Read the guest likes and complaints below and decide for yourself — we list both.
How far is Mercure Melbourne Caroline Springs from Melbourne Cricket Ground?
Mercure Melbourne Caroline Springs is about 0.3 mi from Melbourne Cricket Ground. That is walkable on event days for most people.
Does Mercure Melbourne Caroline Springs have parking?
Yes — parking here is listed as free. On event days confirm with the property, since some hotels near a venue restrict or charge for parking when there is something on.
Does StubOrder set the price at Mercure Melbourne Caroline Springs?
No. Rates come live from our accommodation partner and change constantly. The price shown is what you would pay for the dates you search, and it is confirmed before you book.
