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The Resort at Governor's Crossing

The Resort at Governor's Crossing is a resort in Sevierville, about 1.6 mi from Mountain of Entertainment Theater. Guests score it 8.7/10 across 3,896 reviews with our accommodation partner.

The Resort at Governor's Crossing

About The Resort at Governor's Crossing

Condo-style resort in Sevierville (Pigeon Forge area), Tennessee, with indoor and outdoor waterparks, Camp Firefly kids' activities, Firefly Cove with fire pits and a seasonal skating rink, game room, playgrounds and seasonal festivals. Condos range from studios to three bedrooms, with fully equipped kitchens, in-room washers and dryers and spacious living areas.

Staying here for Mountain of Entertainment Theater events

The Resort at Governor's Crossing is about 1.6 mi from Mountain of Entertainment Theater. That is a drive rather than a walk, so factor in parking at the venue and traffic either side of the event.

It is also within reach of 6 other venues we cover:

Upcoming events at Mountain of Entertainment Theater

If you are booking this hotel, this is probably why. Every date links to live tickets and an interactive seat map.

See the full Mountain of Entertainment Theater schedule →

Hotel room desk with coffee machine and city view: The Resort at Governor's Crossing, Sevierville

Check-in, parking and the practical details

Address225 Collier Drive, Sevierville 37862
Check-inFrom 04:00 PM
Check-outBy 10:00 AM
ParkingFree parking listed. Confirm for event days.
Star rating3-star, as classified by our accommodation partner
Nearest airport codeTYS 24 mi in a straight line
Phone+1 (800) 497-5749

Worth knowing before you arrive

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Tue, Oct 13, 2026 until Fri, Mar 5, 2027 A deposit may be required at the property.

Facilities at The Resort at Governor's Crossing

The Resort at Governor's Crossing lists 60 facilities with our accommodation partner:

  • Free WiFi
  • Free Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Heating
  • Terrace
  • Family rooms
  • Lift / Elevator
  • Express check-in/check-out
  • Fax/photocopying
  • Golf course
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Children's playground
  • Sauna
  • Games room
  • Mini golf
  • Private parking
  • Outdoor pool
  • Sun terrace
  • Designated smoking area
  • Accessible parking
  • Grocery deliveries
  • Outdoor pool - seasonal
  • Kids' outdoor play equipment
  • Water park
  • Heated pool
  • Vending machine - drinks
  • Indoor pool
  • Vending machine - snacks
  • Kids' club
  • Water slide
  • Indoor pool - seasonal
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Picnic area
  • Sun umbrellas
  • Outdoor fireplace
  • Shallow end
  • Fence around pool
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Key card access
  • Movie nights

What guests say about The Resort at Governor's Crossing

Summarised from guest reviews by our accommodation partner. We show the complaints alongside the praise, because a page that only lists what people liked is not worth reading.

What guests liked

  • Excellent location / central to attractions
  • Very family-friendly with strong waterpark and kids' activities
  • Clean rooms and resort areas noted by multiple guests
  • Free ice cream and enjoyable communal amenities (fire pits, crafts)

What guests complained about

  • Several reports of rude/unhelpful front desk staff and service lapses
  • Beds uncomfortable or smaller than expected (hard/old/full vs queen)
  • In-room maintenance issues: TVs not working, noisy washer, plumbing problems, ice maker issues
  • Some safety/amenity maintenance concerns (old life jackets); occasional elevator outages with poor communication

Check availability

Rates come live from our accommodation partner for the dates you choose, and the price is confirmed before anything is charged. Cancellation terms differ by room and are shown on each one before you book.

Related

Frequently asked questions

Does StubOrder set the price at The Resort at Governor's Crossing?

No. Rates come live from our accommodation partner and change constantly. The price shown is what you would pay for the dates you search, and it is confirmed before you book.

What time is check-in at The Resort at Governor's Crossing?

Check-in starts at 04:00 PM and check-out is by 10:00 AM. Confirm directly with the property if you are arriving late after an evening event.

Is The Resort at Governor's Crossing a good place to stay for an event at Mountain of Entertainment Theater?

It is about 1.6 mi away, which is what makes it worth considering. Guests score it 8.7 out of 10 with our accommodation partner. We list both the guest likes and the complaints below, so read them and decide for yourself.

Does The Resort at Governor's Crossing have parking?

Yes, parking here is listed as free. On event days confirm with the property, since some hotels near a venue restrict or charge for parking when there is something on.

How far is The Resort at Governor's Crossing from Mountain of Entertainment Theater?

The Resort at Governor's Crossing is about 1.6 mi from Mountain of Entertainment Theater. Plan on driving or a rideshare rather than walking.