SureStay Hotel by Best Western Columbus Downtown
SureStay Hotel by Best Western Columbus Downtown is a hotel in Columbus, GA, about 1.0 mi from Synovus Park. Guests score it 7.2/10 across 707 reviews with our accommodation partner.
About SureStay Hotel by Best Western Columbus Downtown
Modern Accommodation with Free WiFi SureStay Hotel by Best Western Columbus Downtown, located just 45 km from The Gallery on Railroad, offers modern accommodation with free WiFi and complimentary private parking. Each room is equipped with a desk for your convenience, and a private bathroom with a hairdryer for your comfort. Family-Friendly Rooms Perfect for families, this hotel features spacious family rooms ensuring everyone has a comfortable stay. Whether you're traveling with kids or relatives, you'll find the accommodation suitable for all your needs. Complimentary Continental Breakfast Start your day right with a delicious continental breakfast included with your stay. Enjoy a variety of breakfast options before heading out to explore Columbus. Book your stay at SureStay Hotel by Best Western Columbus Downtown for a memorable experience!
Staying here for Synovus Park events
SureStay Hotel by Best Western Columbus Downtown is about 1.0 mi from Synovus Park. That is walkable in good weather but a long way after an event, so most people drive or take a rideshare.
It is also within reach of 7 other venues we cover:
- Emily Woodruff Hall At Springer Opera House (under 0.3 mi)
- The Patio At Springer Opera House (under 0.3 mi)
- Legacy Hall At Rivercenter For The Performing Arts (0.3 mi)
- Bill Heard Theatre At Rivercenter For The Performing Arts (0.4 mi)
- Columbus Civic Center (0.9 mi)
- Aj Mcclung Memorial Stadium (0.9 mi)
- Peachtree Mall (3.7 mi)
Upcoming events at Synovus Park
If you are booking this hotel, this is probably why. Every date links to live tickets and an interactive seat map.
See the full Synovus Park schedule →

Check-in, parking and the practical details
| Address | 1024-1034 Veterans Parkway, Columbus GA 31901 |
|---|---|
| Check-in | From 03:00 PM |
| Check-out | By 11:00 AM |
| Parking | Free parking listed. Confirm for event days. |
| Star rating | 3-star, as classified by our accommodation partner |
| Nearest airport code | ATL 87 mi in a straight line |
| Group | SureStay Hotel by Best Western |
Worth knowing before you arrive
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Facilities at SureStay Hotel by Best Western Columbus Downtown
SureStay Hotel by Best Western Columbus Downtown lists 25 facilities with our accommodation partner:
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Business center
- Heating
- Family rooms
- Pets allowed
- Private parking
- Vending machine - drinks
- Staff adhere to local safety protocols
- Hand sanitizer in guest room and key areas
- First aid kit available
- Smoke alarms
- Shared stationery like menus, pens are removed
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Thermometers for guests provided by property
What guests say about SureStay Hotel by Best Western Columbus Downtown
Summarised from guest reviews by our accommodation partner. We show the complaints alongside the praise, because a page that only lists what people liked is not worth reading.
What guests liked
- Great location / close to downtown
- Helpful and friendly staff (multiple mentions)
- Quiet and comfortable for many guests
- Good breakfast reported by some
- Reasonable price / good value (several mentions)
- Some rooms reported as clean
What guests complained about
- Severe cleanliness issues (cockroach, dirty sheets, mold)
- Rooms not as pictured / outdated
- Broken or poorly functioning AC units
- Bathroom and fixture problems (loose toilet seat, shower spray, door knobs)
- Misleading amenities listing (no pool)
- Rude or unresponsive owners in some cases
- Overcharged / refund issues
- Limited TV channels / no streaming
Check availability
Rates come live from our accommodation partner for the dates you choose, and the price is confirmed before anything is charged. Cancellation terms differ by room and are shown on each one before you book.
Related
Frequently asked questions
How far is SureStay Hotel by Best Western Columbus Downtown from Synovus Park?
SureStay Hotel by Best Western Columbus Downtown is about 1.0 mi from Synovus Park. That is a long walk; most people drive or take a rideshare.
What time is check-in at SureStay Hotel by Best Western Columbus Downtown?
Check-in starts at 03:00 PM and check-out is by 11:00 AM. Confirm directly with the property if you are arriving late after an evening event.
Does SureStay Hotel by Best Western Columbus Downtown have parking?
Yes, parking here is listed as free. On event days confirm with the property, since some hotels near a venue restrict or charge for parking when there is something on.
Is SureStay Hotel by Best Western Columbus Downtown a good place to stay for an event at Synovus Park?
It is about 1.0 mi away, which is what makes it worth considering. Guests score it 7.2 out of 10 with our accommodation partner. We list both the guest likes and the complaints below, so read them and decide for yourself.
Does StubOrder set the price at SureStay Hotel by Best Western Columbus Downtown?
No. Rates come live from our accommodation partner and change constantly. The price shown is what you would pay for the dates you search, and it is confirmed before you book.
