Crowne Plaza Chester by IHG
Crowne Plaza Chester by IHG is a hotel in Chester, GB, under 0.3 mi from StoryHouse and walkable on event days. Guests score it 8.3/10 across 8,110 reviews with our accommodation partner.
About Crowne Plaza Chester by IHG
Luxurious Amenities Experience ultimate relaxation with our indoor heated pool, hot tub, and spa facilities including a steam room and sauna. Elegant Accommodations Unwind in style in our rooms equipped with modern comforts such as flat-screen TVs, plush bathrobes, and slippers for a cozy stay. Convenient Location Explore the best of Chester with Chester Zoo a short drive away and Chester Cathedral within walking distance. Plus, easy access to the airport for a stress-free journey. Book now for a delightful stay at Crowne Plaza Chester, an IHG Hotel, where luxury meets convenience.
Staying here for StoryHouse events
Crowne Plaza Chester by IHG is under 0.3 mi from StoryHouse, close enough to walk on the night rather than deal with traffic or a rideshare queue after the final whistle.
Upcoming events at StoryHouse
If you are booking this hotel, this is probably why. Every date links to live tickets and an interactive seat map.
See the full StoryHouse schedule →
Check-in, parking and the practical details
| Address | Trinity Street, Chester CH1 2BD |
|---|---|
| Check-in | From 03:00 PM |
| Check-out | By 11:00 AM |
| Parking | Paid parking listed. Confirm the charge for event days. |
| Star rating | 4-star, as classified by our accommodation partner |
| Nearest airport code | MAN 28 mi in a straight line |
| Group | Crowne Plaza Hotels & Resorts |
| Phone | +44 1244 899988 |
Worth knowing before you arrive
Pre-payable rates cannot be cancelled, transferred or refunded in any event, including on race nights. Please note that all Special Requests, including bed preference are subject to availability. Children aged up to 13 years sharing parents room are accommodated for free. There are no restrictions on times, for children to use the pool. When booking 6 rooms or more, different policies and additional supplements will apply. Please note, a valid credit card will be required to be shown upon check-in even on pre-paid rates. Please note that there is limited, on-site parking and guests need to enter their full vehicle registration into the terminal at reception and pay £20.00 per 24hrs. Failure to comply with the Parking Eye terms and conditions will result in a fee of GBP 100.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
Facilities at Crowne Plaza Chester by IHG
Crowne Plaza Chester by IHG lists 80 facilities with our accommodation partner:
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Currency exchange
- Non-smoking throughout
- Private parking
- Daily housekeeping
- Designated smoking area
- Accessible parking
- Shared lounge/TV area
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Heated pool
- Indoor pool
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Sun loungers or beach chairs
- Wine/champagne
- Shallow end
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Manicure
- Pedicure
- Fitness classes
- Personal trainer
- Visual aids: Braille
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
What guests say about Crowne Plaza Chester by IHG
Summarised from guest reviews by our accommodation partner. We show the complaints alongside the praise, because a page that only lists what people liked is not worth reading.
What guests liked
- Great location
- Friendly staff
- Good breakfast
What guests complained about
- Room cleanliness issues
- Dated furniture
- High price during stay
Check availability
Rates come live from our accommodation partner for the dates you choose, and the price is confirmed before anything is charged. Cancellation terms differ by room and are shown on each one before you book.
Related
Frequently asked questions
How far is Crowne Plaza Chester by IHG from StoryHouse?
Crowne Plaza Chester by IHG is under 0.3 mi from StoryHouse. That is walkable on event days for most people.
Does Crowne Plaza Chester by IHG have parking?
Yes, but it is listed as paid parking. Check the current charge directly with the hotel, especially on event days.
Is Crowne Plaza Chester by IHG a good place to stay for an event at StoryHouse?
It is under 0.3 mi away, which is what makes it worth considering. Guests score it 8.3 out of 10 with our accommodation partner. We list both the guest likes and the complaints below, so read them and decide for yourself.
Does StubOrder set the price at Crowne Plaza Chester by IHG?
No. Rates come live from our accommodation partner and change constantly. The price shown is what you would pay for the dates you search, and it is confirmed before you book.
What time is check-in at Crowne Plaza Chester by IHG?
Check-in starts at 03:00 PM and check-out is by 11:00 AM. Confirm directly with the property if you are arriving late after an evening event.
