The Chester Grosvenor
The Chester Grosvenor is a hotel in Chester, GB, under 0.3 mi from StoryHouse and walkable on event days. Guests score it 8.8/10 across 7,152 reviews with our accommodation partner.
About The Chester Grosvenor
Luxurious Accommodations Indulge in individually decorated rooms with plush bathrobes and unique color schemes. Enjoy modern amenities like Sky channels, a DVD player, and complimentary WiFi for a comfortable stay. Culinary Excellence Savor exquisite dining at The Arkle restaurant with its prestigious 4 AA Rosettes or opt for casual fare at La Brasserie. Start your day with a Continental breakfast or upgrade to a full English spread for a delightful culinary experience. Relaxation and Wellness Unwind in the spa's Thermal Suite, herb sauna, and steam room, or pamper yourself with luxury treatments in the 5 treatment rooms. Take advantage of the salt grotto, foot baths, and more for a truly rejuvenating retreat. Experience luxury and relaxation at its finest at our 5-star award-winning hotel. Book now for an unforgettable stay!
Staying here for StoryHouse events
The Chester Grosvenor is under 0.3 mi from StoryHouse, close enough to walk on the night rather than deal with traffic or a rideshare queue after the final whistle.
Upcoming events at StoryHouse
If you are booking this hotel, this is probably why. Every date links to live tickets and an interactive seat map.
See the full StoryHouse schedule →
Check-in, parking and the practical details
| Address | Eastgate Street, Eastgate, Chester CH1 1LT |
|---|---|
| Check-in | From 03:00 PM |
| Check-out | By 11:00 AM |
| Parking | Paid parking listed. Confirm the charge for event days. |
| Star rating | 5-star, as classified by our accommodation partner |
| Nearest airport code | MAN 28 mi in a straight line |
| Group | Bespoke Hotels |
| Phone | +44 1244 324024 |
Worth knowing before you arrive
Please note that the hotel will pre-authorise your credit or debit card up to the value of your booking plus GBP100.00 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorised. Please note that payment must be from the original card used to make the booking. Car parking charges when using the Grosvenor Shopping Centre car park are £15.00 per 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
Facilities at The Chester Grosvenor
The Chester Grosvenor lists 53 facilities with our accommodation partner:
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Daily housekeeping
- Concierge service
- Special diet menus - on request
- Wine/champagne
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Breakfast takeaway containers
- Key card access
What guests say about The Chester Grosvenor
Summarised from guest reviews by our accommodation partner. We show the complaints alongside the praise, because a page that only lists what people liked is not worth reading.
What guests liked
- Great location
- Friendly staff
- Clean and comfortable rooms
What guests complained about
- Issues with breakfast service
- Some rooms need maintenance
Check availability
Rates come live from our accommodation partner for the dates you choose, and the price is confirmed before anything is charged. Cancellation terms differ by room and are shown on each one before you book.
Related
Frequently asked questions
What time is check-in at The Chester Grosvenor?
Check-in starts at 03:00 PM and check-out is by 11:00 AM. Confirm directly with the property if you are arriving late after an evening event.
Does StubOrder set the price at The Chester Grosvenor?
No. Rates come live from our accommodation partner and change constantly. The price shown is what you would pay for the dates you search, and it is confirmed before you book.
Does The Chester Grosvenor have parking?
Yes, but it is listed as paid parking. Check the current charge directly with the hotel, especially on event days.
How far is The Chester Grosvenor from StoryHouse?
The Chester Grosvenor is under 0.3 mi from StoryHouse. That is walkable on event days for most people.
Is The Chester Grosvenor a good place to stay for an event at StoryHouse?
It is under 0.3 mi away, which is what makes it worth considering. Guests score it 8.8 out of 10 with our accommodation partner. We list both the guest likes and the complaints below, so read them and decide for yourself.
