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Portola Hotel & Spa

Portola Hotel & Spa is a hotel in Monterey, UNITED STATES, under 0.3 mi from Golden State Theatre and walkable on event days. Guests score it 8.3/10 across 2,982 reviews with our accommodation partner.

Portola Hotel & Spa

About Portola Hotel & Spa

Inspired by the Monterey Peninsula's natural beauty, the Portola Hotel & Spa offers coastal luxury surrounded by historic charm. Located in the heart of downtown Monterey, steps away from Old Fisherman's Wharf, this AAA Four Diamond hotel is California's premier family destination, featuring 379 coastal-inspired guest rooms and suites, 60,000 square feet of meeting space with the adjacent Monterey Conference Center, on-site dining, and an award-winning day spa. Our coastal inspired accommodations offer a relaxing escape with modern, timeless interiors and upgraded amenities. Each of our 379 Monterey Bay accommodations features beautiful wall coverings, contemporary furniture, air conditioning, headboards with built-in lighting, USB outlets, ceiling fans, and double pane windows. Our Monterey hotel rooms now offer one King or two Queen Beds. Select suites are equipped with a Queen Sofa Sleeper to maximize space and use of the suite for your hosting needs. The refreshed interiors fuse Spanish missionaries' artisanship with tones of the Monterey bay near iconic Fisherman's Wharf. Warm oak tones, patterned textiles, and leather crafted details found throughout the rooms take on the Californios' identity and effortlessly become an extension of the destination's stunning landscape.

Staying here for Golden State Theatre events

Portola Hotel & Spa is under 0.3 mi from Golden State Theatre, close enough to walk on the night rather than deal with traffic or a rideshare queue after the final whistle.

It is also within reach of 5 other venues we cover:

Upcoming events at Golden State Theatre

If you are booking this hotel, this is probably why. Every date links to live tickets and an interactive seat map.

See the full Golden State Theatre schedule →

Hotel room desk with coffee machine and city view: Portola Hotel & Spa, Monterey, UNITED STATES

Check-in, parking and the practical details

AddressTwo Portola Plaza, Monterey 93940
Check-inFrom 04:00 PM
Check-outBy 12:00 PM
ParkingPaid parking listed. Confirm the charge for event days.
Star rating4-star, as classified by our accommodation partner
Nearest airport codeMRY 3 mi in a straight line
Phone1-831-649-4511

Worth knowing before you arrive

Guests may make reservations for a maximum of 9 rooms. 10 or more rooms is considered a group and needs to be booked directly through the sales department. Please note that digital credit cards are not accepted at check-in. A physical credit card with the guest's name must be presented at check-in. Pool Closure: Please note that the pool and hot tub will be closed November 30 through December 31, 2025, for maintenance. The pool at the Monterey Sports Center, near the Portola Hotel, is open to the public. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Facilities at Portola Hotel & Spa

Portola Hotel & Spa lists 89 facilities with our accommodation partner:

  • 24-hour business center
  • Restaurants & bars
  • Fitness center
  • Meeting & event space
  • On-site brewery
  • Spa treatments
  • On-site security
  • Wine lounges
  • Outdoor pool & Jacuzzi
  • Pet-friendly hotel ($)
  • Valet parking ($)
  • Shops & galleries
  • Same-day laundry & dry cleaning
  • Covered self-parking ($)
  • Bicycle rentals from Adventures by the Sea ($)
  • Concierge
  • Portola Pirate Program for Children
  • 24-hour fitness center with Peloton bike, Cybex cardio, Nautilus resistance equipment, free weights, treadmills, elliptical, yoga studio
  • Spa on the Plaza with 11 treatment rooms and 40+ signature treatments
  • Complimentary Wi-Fi when booking direct
  • No resort fees
  • Amenities upon request: Pack N' Play, dog bed, dog bowl, microwave, rollaway bed ($), down pillows, toiletries
  • WiFi available
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Heating
  • Terrace
  • Pets allowed
  • Hiking
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Fishing
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Dry cleaning
  • Diving
  • Massage services
  • Snorkelling
  • Spa/wellness center
  • Non-smoking throughout
  • Outdoor pool
  • Accessible parking
  • Parking garage
  • Concierge service
  • Wheelchair accessible
  • Kid meals
  • ATM/cash machine on site
  • Heated pool
  • Electric vehicle charging station
  • Vending machine - drinks
  • Toilet with grab rails
  • Vending machine - snacks
  • Lower bathroom sink
  • Higher level toilet
  • Paid WiFi
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Pet bowls
  • Visual aids: Braille
  • Auditory guidance
  • Beach
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • CCTV outside property
  • CCTV in common areas
  • Face masks for guests available
  • 24-hour security
  • Security alarm
  • Breakfast takeaway containers
  • Key card access

What guests say about Portola Hotel & Spa

Summarised from guest reviews by our accommodation partner. We show the complaints alongside the praise, because a page that only lists what people liked is not worth reading.

What guests liked

  • Excellent location / easy walking access
  • Large room size
  • Clean rooms (many mentions)
  • Friendly staff (many mentions)
  • Immediate parking / port access
  • Gym available
  • Nice hall / lobby area
  • Good restaurant

What guests complained about

  • Perceived poor value / overpriced
  • Check-in delays / long waits at reception
  • Occasional poor staff attitude
  • Rooms not tidied during stay / housekeeping lapses
  • Clogged sink / maintenance issues not resolved
  • Noisy rooms / noise from corridors and cleaning cupboards
  • Uncomfortable mattress for some guests
  • Confusing elevator system
  • Pool / some areas outdated
  • Slippery floor from shower splash

Check availability

Rates come live from our accommodation partner for the dates you choose, and the price is confirmed before anything is charged. Cancellation terms differ by room and are shown on each one before you book.

Related

Frequently asked questions

Is Portola Hotel & Spa a good place to stay for an event at Golden State Theatre?

It is under 0.3 mi away, which is what makes it worth considering. Guests score it 8.3 out of 10 with our accommodation partner. We list both the guest likes and the complaints below, so read them and decide for yourself.

How far is Portola Hotel & Spa from Golden State Theatre?

Portola Hotel & Spa is under 0.3 mi from Golden State Theatre. That is walkable on event days for most people.

Does StubOrder set the price at Portola Hotel & Spa?

No. Rates come live from our accommodation partner and change constantly. The price shown is what you would pay for the dates you search, and it is confirmed before you book.

Does Portola Hotel & Spa have parking?

Yes, but it is listed as paid parking. Check the current charge directly with the hotel, especially on event days.

What time is check-in at Portola Hotel & Spa?

Check-in starts at 04:00 PM and check-out is by 12:00 PM. Confirm directly with the property if you are arriving late after an evening event.