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Madison Square Garden Accessible Seating

Where the accessible (ADA) and wheelchair seats are at Madison Square Garden in New York, New York, how to get them, and getting in. From Madison Square Garden's official accessibility information, checked September 30, 2026: official accessibility page.

Where the accessible seats are

Madison Square Garden provides wheelchair seating, designated aisle transfer seats and companion seats; the official page does not list specific sections or a companion-seat count. Event Level suites are not wheelchair accessible. Suites on the venue's two other named suite levels are, though a seat may need to be removed to make room for a wheelchair or electric scooter (contact Accessibility Services at least 48 hours ahead). Seats with movable armrests and larger chairs without armrests are available with 48 hours' notice, and seats with dedicated space for a service animal are available throughout the arena.

Getting accessible tickets

Accessible seating can be bought through the arena's official ticket seller or by contacting the Accessibility Services Department (open weekdays). If you already have tickets and someone in your party needs an accommodation, contact Accessibility Services to discuss relocation options. At the event, an usher, guest experience representative or security guard can help.

Bought a resale ticket that is not in an accessible location? The Justice Department's ADA rules require a venue to exchange it for a comparable accessible seat if one is free when you present the ticket, so contact guest services early. See how accessible seating works.

Arriving and getting in

Accessible entrances are at 8 Penn (33rd Street and 8th Avenue) and on 7th Avenue between 31st and 33rd Streets. Paratransit and rideshare drop-off and pick-up is on 7th Avenue just north of 31st Street. Elevators in all four towers reach every public area; use them rather than the escalators, which may be turned off. Guests without a wheelchair can request a free wheelchair transport to their seat (the chair does not stay with you), and wheelchairs and walkers can be stored during the event.

Other accessibility services

Free FM assistive listening devices and neck loops are at Guest Services outside Section 117 (collateral such as ID required); induction loops are at Box Office windows 4 and 14. Basketball and hockey games are captioned on the ribbon board above Section 110; for other events, request captioning or an interpreter two weeks ahead. Sensory bags and a sensory room (staff escort) are available. Service animals are permitted.

Finding accessible seats on StubOrder

Open an event and its seat map. Sellers mark accessible listings in the listing notes (for example "ADA accessible; these tickets allow for wheelchair access"), and where the seat map shows an ADA Accessible filter, it lists only those. Madison Square Garden decides who sits in accessible seating, so check its policy before you buy. Accessible listings are few, and many events have none at a given moment.

Upcoming events at Madison Square Garden

All Madison Square Garden events

Sources (checked September 30, 2026): msg.com/madison-square-garden/accessibility-services · msg.com/plan-your-visit/visit-madison-square-garden. Policies change, so confirm with Madison Square Garden before the event. StubOrder is an independent resale marketplace and is not affiliated with Madison Square Garden.

Frequently asked questions

Where is the accessible seating at Madison Square Garden?

Madison Square Garden provides wheelchair seating, designated aisle transfer seats and companion seats; the official page does not list specific sections or a companion-seat count. Event Level suites are not wheelchair accessible. Suites on the venue's two other named suite levels are, though a seat may need to be removed to make room for a wheelchair or electric scooter (contact Accessibility Services at least 48 hours ahead). Seats with movable armrests and larger chairs without armrests are available with 48 hours' notice, and seats with dedicated space for a service animal are available throughout the arena.

How do I get accessible (ADA) tickets for Madison Square Garden?

Accessible seating can be bought through the arena's official ticket seller or by contacting the Accessibility Services Department (open weekdays). If you already have tickets and someone in your party needs an accommodation, contact Accessibility Services to discuss relocation options. At the event, an usher, guest experience representative or security guard can help.

Is there accessible parking and entry at Madison Square Garden?

Accessible entrances are at 8 Penn (33rd Street and 8th Avenue) and on 7th Avenue between 31st and 33rd Streets. Paratransit and rideshare drop-off and pick-up is on 7th Avenue just north of 31st Street. Elevators in all four towers reach every public area; use them rather than the escalators, which may be turned off. Guests without a wheelchair can request a free wheelchair transport to their seat (the chair does not stay with you), and wheelchairs and walkers can be stored during the event.

Can I find ADA seats for Madison Square Garden events on StubOrder?

Open an event and its seat map. Sellers mark accessible listings in the listing notes (for example "ADA accessible; these tickets allow for wheelchair access"), and where the seat map shows an ADA Accessible filter, it lists only those. Madison Square Garden decides who sits in accessible seating, so check its policy before you buy.